I’ve seen TDD/BDD/ATDD used interchangeably with Scrum/Kanban/Agile, so the confusion is understandable. Here’s my take on the differences: Waterfall is a software development methodology where each kind of development activity happens in a separate phase (requirements gathering, design, development, testing…). Typically, waterfall projects work best where the problem the software is intended to solve is […]

Having been an avid user of JIRA for 10 years and an ITSM JIRA Service Desk (JSD) implementation contractor for the last two I have witnessed that all clients have had a large misconception of the purpose and JSD and it’s functionality. What I am finding is clients are making everyone in the company a […]